A schedule built for the real workflow.
Operatories, providers, hygiene blocks, recall, double-booking, walk-ins: handled the way the front desk actually does it. And the phone is part of the system, not a box on the wall.
The day, every operatory in view.
Providers, chairs and status on one screen. The schedule the front desk actually runs, not a calendar with appointments bolted on.
What matters today, for the front desk.
Arrivals, unconfirmed visits, balances to collect and messages waiting, on one screen. The day starts with a list, not a hunt.
What matters today, for the office manager.
Production, collections, staffing and the exceptions that need a decision, on one page.
What matters today, for the provider.
The patients, the production goal, the next chair. A screen the doctor can read between rooms.
The desk.
Find any group of patients, then act on all of them.
Benefits expiring, overdue balances, unscheduled treatment, no visit in six months, uninsured actives. Ask in English or pick a segment, then message, schedule, or export the whole list.
Every appointment type knows its own prep.
Duration, setup time, complexity, room and staff requirements, and a pre-work, during and post-work workflow per appointment type. The schedule colors itself and the huddle sets up the tray.
The whole morning at a glance.
Who needs attention now, who is in the lobby, who is arriving next, check-in readiness, and the messages waiting: the front desk's day on one screen instead of five.
Communication that runs itself.
Reminders as sequences you can read.
Appointment reminders, post-visit review requests and recall as multi-step outreach flows: when this happens, send this, then this. Switched on with a toggle, no developer needed.
Response-time targets per channel.
Calls interrupt on priority. Chat and email escalate on a curve the practice sets, so a stale conversation surfaces before the patient gives up.
Built to keep chairs full.
Templates and availability
Provider schedule templates, recurring blocks, and real-time availability, so booking the right slot takes seconds, not scrolling.
Operatory management
Rooms and chairs assigned per appointment, utilization visible per operatory, conflicts caught at booking.
Check-in, kiosk-ready
Patients confirm details and forms at arrival on a kiosk session started from a QR code. The front desk sees status change in real time.
The phone, answered
Calls ring in the app with the caller's record open. The AI receptionist handles routine calls and hands off when a person is needed.
Every message in one thread
Texts, email and calls with a patient sit in one thread, whoever answered.
Online booking
Patients book from the practice website or the portal into real availability.
See a real Tuesday.
The demo runs on a realistic schedule, not a staged one.