Every call, text and email. One thread. One record.
The phone is part of the system. The AI receptionist verifies who is calling and answers from their real chart and account; the front desk sees every exchange and can take over in a click. And a portal patients actually open: text-message sign-in, no passwords.
Every call, text and email, one thread.
The front desk works one queue. Channel and urgency are visible at a glance; nothing lives in a separate phone system.
Reminders that run themselves.
Appointment reminders, recall and payment nudges as sequences the office manager can read and change, sending from the same record the front desk uses.
A portal patients actually open.
Text-message sign-in, no password. Appointments, forms, the plan and the balance from a phone.
A portal patients actually open.
Mobile-first. SMS login. No passwords.
Patients book, pay, see their treatment plan and check benefits in under a minute, from the phone in their pocket.
Paperwork that's done before they arrive.
Intake, consent and medical history go out ahead of the visit and come back signed, on the patient's phone, into the chart, with nobody retyping a clipboard.
Reminders and follow-ups that run themselves.
Sequences, not settings pages.
Appointment reminders, post-visit review requests and recall as multi-step flows: when this happens, send this, then this. Switched on with a toggle.
What the patient owes, and every way to pay it.
The account tab shows what they owe today, aging and activity; take a payment, send a statement, or send a portal link they can pay from.
Staying connected between visits.
Secure messaging
Two-way messages between patients and the practice, appointment questions, follow-ups, photos, inside the portal, not over unsecured text.
Online payments
Patients see the balance and pay it from the phone. Card on file, payment plans included.
Prescription requests
Refill requests from the portal route to the doctor with the chart attached.
The AI receptionist
Verifies the caller, answers questions about appointments and the account from the real record, and hands off to a person when needed.
Reminders that run themselves
Appointment, recall, form and payment reminders as sequences the office can read and change.
Omni-channel inbox
Calls, texts and email with a patient in one thread, whoever answered, with take-over one click away.
Hear the receptionist take a call.
Live, on a demo. Bring a question a patient would ask.