SMS Terms of Service

Last Updated: October 15, 2025

SMS Appointment Reminder Service

Practice Core AI provides SMS appointment reminder services to dental practices. By opting in, you agree to receive transactional appointment-related communications.

Message Types

  • Appointment Reminders - 24-48 hours before visits
  • Appointment Confirmations - Immediate after booking
  • Schedule Changes - Cancellation/rescheduling notices
  • Recall Reminders - Routine checkup notifications
  • Verification Codes - Patient portal security

Message Frequency

Approximately 1-3 messages per month. All messages are transactional only.

How to Opt-In

  • Online booking SMS checkbox
  • Verbal phone consent (documented)
  • Written intake forms
  • Patient portal settings

How to Opt-Out

  • Reply STOP to any message
  • Call your dental practice
  • Disable in patient portal
  • Request opt-out during office visit

HIPAA Compliance

We are HIPAA compliant. Messages contain minimal PHI (date/time only). All transmissions are secure and covered by Business Associate Agreements.

Contact

Practice Core AI
Email: support@practice-core-ai.com
For SMS help, reply HELP to any message.